CONTACT

 You can also send us an email at info@bivaly.com

 


Our customers' satisfaction is our number one priority.

We offer a full refund when the product is unused within 7 days of delivery.

Please note that customers will be responsible for shipping costs.

Please contact info@bivaly.com to start a return.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

All orders are sent out within 1-3 business days via USPS.

Preorder dates are stated under the specific product.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Please join our newsletter to receive notifications of product restocks and new launches.

Returns

Returns within 7 days receive a full refund.

Free gift messaging

Ship gifts with a personalized message, free of charge.

Customer Support

Contact us anytime at info@bivaly.com.